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Chatterbox

The market just caught up to what I've been saying for three years

What brand behaviour really means, and why your buyers have always been watching.

Emma Brooks's avatar
Emma Brooks
Jun 29, 2026
∙ Paid

What this is: An argument for why brand behaviour matters more than brand identity, for service business owners.

Who it’s for: Independent consultants and service founders who feel like their brand isn’t working hard enough.

What you’ll take away: A clear understanding of what brand behaviour means in practice, and one question to ask yourself this week.

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