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What People Watching in Retail Taught Me

The three types of client connections that transform your business

Emma Brooks's avatar
Emma Brooks
Jul 15, 2025
∙ Paid

What this is: A look at the RSL Framework through sixteen years of retail, for independent consultants rethinking client relationships.
Who it’s for: Independent consultants and professionals who feel stretched across client work but can’t pinpoint which relationships are draining them.
What you’ll take away: A simple way to classify client connections an…

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