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June 2025

A New Chapter: Behind the Brand
Volume 1, Issue 1. Join me as I embark on a new chapter behind the scenes of Emma Brooks Design! In this week's dispatch, I share my journey, from…
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Emma Brooks
Introducing the Brand Relationship Blueprint
Meet your audience where they are, not where you think they should be. Your audience isn't one-size-fits-all. Some just met you (Reason), others are…
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Emma Brooks
Funnels Are for Factories, Not Freelancers
A tactical guide to relationship-based growth that actually fits your capacity Marketing funnels assume you have unlimited inventory and endless energy…
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Emma Brooks
The Hidden Revenue Leaks in Your Client Relationships
"You're bleeding money through your client relationships, and it has nothing to do with your pricing. A six-figure creator I spoke with was actually…
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Emma Brooks
How I Learned Your Audience Isn't One Group
What Training a Store Manager and a Complete Beginner at the Same Time Taught Me About Communication. I thought my audience was one group until I had to…
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Emma Brooks
What M&S Staff Taught Me About Client Relationships During Crisis
BRAND RELATIONS CASE STUDY: M&S CYBER ATTACK. M&S cyber attack taught me something profound about client relationships: When systems fail, you discover…
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Emma Brooks
When Customer Service Means Getting Rescued by Funeral Directors
I once had to be guided backwards by funeral directors whilst driving a delivery van I'd never used before. Embarrassing? Absolutely. But it taught me…
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Emma Brooks
How I Learned Brand Relationships from the Founder of Britains Biggest Frozen Retailer
At 18, I high-fived Malcolm Walker's mission statement dozens of times daily for years. Thirty-five years later, those relationship principles still…
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Emma Brooks
Your Calendar is Full of Clients Who Should Have Been a 'No'
And it's not because you're bad at screening, it's because you're accidentally attracting them. Sarah went from '11 PM crying in her car after brutal…
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Emma Brooks

May 2025

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